Privacy Policy
Kaldirak Auto Care ("we", "our", "the company") is committed to protecting the privacy of visitors to our online platform. This Privacy Policy explains what personal data we collect, how we use it, how it is shared, and the choices available to you. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information necessary to operate and improve our services, provide customer support, and comply with legal obligations. Types of information we collect include:
- Contact information: name, email address (including info@kaldirak.info), phone number (if provided), and postal address (111 Z61, Doha, Qatar).
- Transactional data: appointment details, service history, billing information and payment confirmations when you use our services.
- Usage data: pages visited, features used, IP address, device and browser information, and analytics data collected via cookies and similar technologies.
- Communications: correspondence with our support or sales teams, feedback, and user-provided content such as reviews or photos related to service requests.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services and customer experience.
- To communicate with you about appointments, service updates, offers, and account-related matters.
- To process payments, invoices, and other transactional obligations.
- To detect, prevent, and respond to security incidents, fraud, or misuse.
- To comply with legal obligations and protect our rights and property.
3. Cookies and Similar Technologies
We and our service providers use cookies, web beacons, and similar technologies to collect usage data and to provide, secure, and improve our services. Cookies help with session management, analytics, and preferences. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
4. Data Sharing and Disclosure
We do not sell personal data. We may share personal data with:
- Service providers: third-party vendors who perform services on our behalf (payment processors, hosting, analytics, and appointment systems).
- Legal and safety: law enforcement or other parties when required by law, to protect the rights, property, or safety of Kaldirak Auto Care, our users, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of all or a portion of our assets.
5. International Transfers
Personal information may be processed in countries other than your country of residence. When we transfer your data internationally, we take steps to protect it consistent with applicable law, such as using contractual safeguards and approved transfer mechanisms.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and legal requirements.
7. Your Rights and Choices
Subject to applicable law, you may have the right to access, correct, update, restrict, or delete your personal data. You may also object to processing and request data portability. To exercise these rights, contact us at info@kaldirak.info. We will respond in accordance with applicable law. For residents of the European Economic Area and other jurisdictions with privacy protections, additional rights and remedies may apply.
8. Security
We implement reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Children
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child in violation of this policy, please contact us at info@kaldirak.info so we can take appropriate steps.
10. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. When we make material changes, we will notify users through the site or other communication channels. Continued use of the service after changes indicates acceptance of the updated policy.
11. Contact Us
For questions or to exercise privacy rights, contact:
Kaldirak Auto Care111 Z61, Doha, Qatar
Email: info@kaldirak.info
This Privacy Policy is a general template and does not constitute legal advice. For guidance specific to your circumstances, consult a qualified attorney.